Customer Service Manager: Lead & Develop Frontline Team
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-04
Listing for:
Fora Financial
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
Fora Financial, a technology-enabled financing partner for small and medium businesses, seeks an experienced Customer Service Manager to lead our support team in NYC. You will oversee daily operations, drive team performance, and ensure exceptional customer experiences across all touchpoints.
The role requires 6+ years in customer service with leadership experience, strong CRM/tool knowledge, and a proven ability to translate data into action.
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