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Ops Administrator II - MySchedule
Job in
Montgomery, Orange County, New York, 12549, USA
Listed on 2026-08-06
Listing for:
FedEx
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator
Job Description & How to Apply Below
Fed Ex - - Responsibilities:
Manage and roster Next Generation Staffing (NGS) systems, including Employee Roster Management Application (ERMA) and My Schedule BY in collaboration with operations and management;
Print rosters from My Schedule systems and provide to management for daily operational sort function;
Filter, print, and prepare data metrics within reporting dashboards;
Support package handlers with setup of My Schedule, including setup of Fed Ex enterprise passwords, My Schedule app download and use;
Provide frontline customer service and escalate inquiries and issues
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