Regional SMB Customer Success Manager — Growth & Adoption
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-08
Listing for:
WinsAbove
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Toast, seeking a Customer Success Manager near New York City, serves as the customer’s main contact and trusted advisor to drive adoption, satisfaction, referrals and retention. This role is part of a scaled CS team focused on high-revenue SMB customers, and requires collaboration across Sales, Product, Care, Education and Services to maximize value.
The position emphasizes relationship-building, cross-functional alignment, and guiding customers through Toast’s product suite with demonstrations
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