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Supply & Demand Support Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Location: New York

Keyloop is seeking a Tier 1 Support Analyst to own and resolve customer cases, communicating across a global team. The role requires strong analytical and problem-solving skills, with an emphasis on service excellence and knowledge sharing.

Work hours are 8:30-5:30 UK time (2:00-11:00 pm India) as part of a flexible, customer-focused operation. The candidate will collaborate with multiple teams to ensure timely resolutions and continued customer satisfaction.

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