Service Department Appointment Coordinator
Job in
Saint James, Suffolk County, New York, 11780, USA
Listed on 2026-08-11
Listing for:
Mercedes-Benz of Smithtown
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Location: Saint James
Service Department Appointment Coordinator
Competition Auto Group St. James, New York, United States
About this positionDescription:
- Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
- Utilize dealership-specific service-related software.
- Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
- Be friendly, professional, courteous, and efficient when working with all customers and employees.
Requirements:
- Previous roles based on strong customer service experience
- Automotive BDC experience preferred
- Must have strong computer skills
$19 - $21
Hourly Wage
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