Bilingual Customer Experience Specialist (EN/ES) | Multichannel
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-13
Listing for:
Certus
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Certus is hiring a Bilingual Customer Experience Specialist to help customers navigate our products via phone, chat, and email. You will engage in English and Spanish daily, delivering friendly support and problem resolution across multiple channels.
You’ll be a key first voice for customers and strive to educate users on self-service options while maintaining a high-energy, customer-first approach. 15–20% growth opportunities exist for top performers.
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