Strategic Client Success & Ops Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Account Manager
Job Description & How to Apply Below
Jobtailor is seeking an experienced Customer Success/Account Manager to oversee client relationships in a NYC-based MSP environment. You will run regular status calls, coordinate quarterly business reviews, and deliver monthly metrics to sales and leadership.
Collaboration across PMO and service teams will help drive change and elevate customer experience. The role requires 3-5 years in account management or customer service, a degree or equivalent experience, and strong communication skills.
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