BDC Representative (CAG

Position: BDC Representative (CAG)
Location: Saint James

Description:

BDC Representative

At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!

What We Offer:

* Medical and Dental

* 401(k)

* Paid time off and vacation

* Growth opportunities

* A great team environment and atmosphere

* Competitive base salary with monthly commissions

Responsibilities:

* Heavy inbound and outbound client inquiries from web leads, phone & email

* Short-term & long-term follow-up with clients in the customer relationship management system drive

* Speak with customers in a professional, well-spoken manner and be able to problem-solve

* Direct customer calls/questions/ concerns appropriately to the right party, including those available online.

* Log all activity in our CRM

Requirements:

* At least 1 year of experience in customer service

* Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.

* Must have strong customer service skills, phone & email etiquette

SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.

Compensation details: 18-20 Hourly Wage

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