Client Experience Lead - High-Impact, Onsite NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-18
Listing for:
arch.co
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Arch is seeking a Senior Associate, Client Experience to nurture and expand client relationships after onboarding, ensuring high levels of service and support. You will be an early employee shaping Arch's client success as we scale.
The role emphasizes post-onboarding management, training end users, and maintaining strong client communications. Onsite in New York City with potential Boston openings.
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