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Guest Experience Specialist — Luxury Spa (SoHo HQ
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-21
Listing for:
Spencer's Spa
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: New York
Spencer’s HQ in SoHo, NYC seeks a Guest Services Specialist to be the welcoming, calm voice for guests. This in-office role supports phone, email, and in-person interactions, ensuring every guest feels heard and taken care of while upholding Spencer’s high standards.
You’ll work with spa teams and HQ departments to resolve issues, improve the guest experience, and represent the Spencer’s brand with discretion and warmth.
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