Guest Experience Host- (END DATE January 9, 2027) New York, US

What you ll bring to the team Guest Experience Host | Madame Tussauds New York

Ready for your moment in the spotlight?

At Madame Tussauds New York
, every shift feels like walking the red carpet! From welcoming guests and creating unforgettable experiences to serving snacks and keeping the excitement flowing, you ll be part of the team that brings the magic to life every day.

We re looking for energetic, friendly, and enthusiastic team players who love engaging with people and creating memorable moments. If you re outgoing, reliable, and ready to have fun while you work, we want to meet you!

Must be 18 years of age or older for the role

Seasonal Position:
End Date January 9, 2027

Holiday availability is a BIG plus!

Ready to mix it up? No two days are the same! Team members may be cross-trained and scheduled in different areas of the attraction, including Admissions, Food & Beverage, Retail, and Guest Operations based on business needs.

Roll Out the Red Carpet Welcome guests with a smile and help kick off an amazing experience from the moment they arrive.

Admissions Superstar Assist with ticket scanning, admissions, and guest questions while keeping lines moving smoothly.

Serve Up Smiles Provide food and beverage service with speed, accuracy, and exceptional guest service.

Create Memorable Moments Help guests discover souvenirs, snacks, upgrades, and experiences that make their visit even more unforgettable.

Keep the Fun Flowing Support crowd management, guest engagement, and operational needs throughout the attraction.

Keep It Camera-Ready Help maintain clean, organized, and welcoming spaces that are always guest ready.

Jump In Where Needed Work across multiple departments and support fellow team members to ensure an outstanding guest experience throughout the attraction.

Safety First Follow all health, safety, sanitation, and food handling procedures to help create a safe and enjoyable experience for everyone.

Friendly, positive, and outgoing

Passionate about creating amazing guest experiences

Comfortable working in a fast-paced environment

A team player who enjoys meeting new people

Flexible and excited to learn multiple areas of the business

Available to work weekends, holidays, and peak attraction periods

Join the team behind the magic and help create unforgettable experiences at one of New York City s most iconic attractions!

About You

• 6-12 months of experience in attractions, entertainment, or customer service is a magical bonus!
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine - solo or with the team.
• Super flexible - able to work days, nights, weekends, holidays, and special events!

• Fantastic Health Coverage:
  Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off:
  Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass:
  Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards:
  Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan:
  Build your future with our company-matched retirement program.
• Tuition Assistance:
  Pursue your passions with educational support and reimbursement programs.
• Growth and Development:
  Learn, grow, and take your career to new heights with endless opportunities for advancement.

USD $17.50/Hr.