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Strategic Customer Success Director | Public Safety Tech
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
SoundThinking
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Sound Thinking is seeking a Customer Success Director in New York to enhance the value customers derive from the Safety Smart Platform. This role requires managing the NYPD account, with responsibilities spanning customer lifecycle from onboarding to value realization.
The ideal candidate will have a strong background in customer success, excellent communication skills, and experience in law enforcement or public safety technology.
Additional benefits include a competitive salary range of $125,000 to $140,000 annually and opportunities for career development.
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