Career Pathways Ambassador

Back Career Pathways Ambassador
Administrative Bronx , New York Contract To Hire Jul 30, 2026

Location: Hunts Point, Bronx, NY
Employment Type: Temporary Assignment (4 Months) with Strong Potential for Permanent Employment
Compensation: $24/hour during temporary assignment | $45,000-$50,000 annually upon conversion

Our client, a mission-driven workforce development organization, is seeking a Career Pathways Ambassador to support program participants as they explore career goals, strengthen professional readiness, and connect to employment opportunities.

This role is ideal for a professional who enjoys building relationships, delivering exceptional customer service, and ensuring participants receive the support and resources necessary to succeed throughout their workforce development journey.

• Conduct outreach to current and prospective participants.
• Provide information regarding program services, schedules, and upcoming activities.
• Maintain consistent communication to encourage participant engagement and retention.

• Enter and maintain participant information within organizational databases.
• Scan, upload, and manage required documentation.
• Assist with program communications, mailings, and reporting requirements.
• Maintain accurate attendance and case management records.

• Manage incoming telephone inquiries professionally and efficiently.
• Serve as a resource for participant questions and concerns.
• Assist with workshop logistics and presentations, both virtually and in person.

• Help create a positive, inclusive, and welcoming environment.
• Support workforce development initiatives that promote long-term employment success.
• Contribute to participant achievement and overall program effectiveness.

• Bachelor's degree.
• Strong communication and interpersonal skills.
• Excellent organizational and administrative abilities.
• Proficiency with Microsoft Office Suite.
• Ability to travel between Bronx and Manhattan locations when needed.

• Prior experience in workforce development, nonprofit organizations, education, or social services.
• Familiarity with Salesforce, Microsoft Teams, and SharePoint.
• Administrative or program support experience.
• Experience working with diverse communities.

• Comprehensive medical, dental, and vision coverage
• Robust paid time off package
• 401(k) employer matching program after one year
• Complimentary gym membership after one year
• Professional development opportunities

Qualified candidates interested in advancing workforce development initiatives and supporting career growth are encouraged to apply.