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Senior Customer Success Manager — Onboarding & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Adaptive Security
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: New York

Adaptive is expanding its Customer Success team in New York City. You will own end-to-end customer onboarding, implementation, and ongoing support, acting as the face of the product and partnering with leadership and Engineering to rapidly address issues and collect feedback.

The role emphasizes delivering immediate and lasting value, shaping onboarding processes, and ensuring a world-class experience for clients across a fast-moving startup.

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Position Requirements
10+ Years work experience
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