Lead AI Content for Conversational Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Flex
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Flex is seeking a Lead, CS AI Content in New York to oversee the content layer for AI-driven customer support tools. You will play a critical role in creating structured content for chatbot interactions, ensuring accuracy and customer satisfaction.
The ideal candidate should have experience in Customer Success or similar fields, a strong attention to detail, and the ability to collaborate across teams. A vibrant culture at Flex values diverse perspectives, aiming to empower renters with flexible payment solutions.
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