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Bilingual Field Service Agent – Spanish
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Healthfirst, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Healthfirst, Inc. is seeking a Field Service Agent to act as an in-person liaison with members and providers across multiple lines of business. The role includes resolving inquiries, de-escalation, and education within a face-to-face, telephonic, and Omni-channel environment.
The position emphasizes maintaining Healthfirst culture, improving customer experience, and contributing to retention through proactive communication. Weekends or flexible hours may be required in community office settings.
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