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On-Site Customer Service Leader – O2C & Operations
Job in
Stanford Heights, Schenectady County, New York, USA
Listed on 2026-08-23
Listing for:
Momentive
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Momentive is seeking a Customer Service Manager to lead and develop the support team, driving day-to-day CS operations and customer satisfaction goals. The role requires on-site presence five days per week and may include early shifts.
The incumbent will lead a team of Customer Service Representatives, oversee the order-to-cash process, and collaborate with Supply Chain, Manufacturing, and Sales to ensure accurate and timely service delivery.
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