Service Appointment Coordinator - Drive Customer Experience
Job in
Roessleville, Albany County, New York, USA
Listed on 2026-08-23
Listing for:
The Lia Group
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
The Lia Group is seeking Service BDC Appointment Coordinators to join the service team in New York. You will make outbound calls to schedule and follow up on service appointments, answer questions, and refer complex issues to management. A positive, customer-focused attitude is essential.
Requirements include organization, enthusiasm, and a professional appearance, with a clean driver's license. Knowledge of dealership procedures is a plus but not required.
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