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Bilingual Student Services Call Center Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-24
Listing for:
Empire State University
Apprenticeship/Internship
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
Job Description & How to Apply Below
Empire State University is seeking a Bilingual Call Center Representative for the 1
Stop Student Services office. You will handle inquiries from prospective students, current students, alumni, faculty, and staff in English and Spanish across phone, email, live chat, and other channels, delivering accurate information and compassionate support.
The role requires problem-solving, strong communication, and the ability to navigate admissions, financial aid, registration, and billing processes, while
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