Water Utility Customer Service Supervisor
Job in
West Nyack, Rockland County, New York, 10994, USA
Listed on 2026-08-28
Listing for:
Veolia North America
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Veolia North America seeks a Supervisor of Customer Service in New York to oversee the customer service office, walk-in center, and field operations for the New York Municipal Water Division. You will supervise the New York Customer Service Leader and staff across call center, collections, billing, and back-office functions while ensuring efficient, compliant operations.
This role emphasizes improving customer experience, meeting KPIs, managing unions, and coordinating with meter and revenue
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