E-Commerce Operations Associate

The ideal candidate is organized, efficient, and detail-oriented, with a strong understanding of e-commerce operations. You are able to manage online orders from purchase to delivery, work quickly in a fast-paced environment, and provide excellent customer service while maintaining Rogue's online presence and product standards.

• Manage and process daily e-commerce orders across Shopify and Depop
• Pick, pack, and ship orders accurately and efficiently
• Handle customer inquiries regarding orders, shipping, returns, and products
• Coordinate with shipping carriers and resolve delivery issues
• Take product flat lays and prepare products for online listing
• Assist with uploading and maintaining product listings across platforms
• Ensure inventory, orders, and product information remain accurate and up to date
• Monitor online orders and ensure they are fulfilled in a timely manner
• Maintain an organized and efficient e-commerce workspace

• Strong organizational skills and attention to detail
• Experience with Shopify and/or Depop strongly preferred
• Fast, efficient, and able to manage high order volume
• Strong written communication and customer service skills
• Comfortable working independently and solving problems proactively