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Founding Operations & Onboarding Lead

Job in New York, New York County, New York, 10261, USA
Listing for: SimCare
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

Sim Care is hiring a full-time Operations & Customer Success Associate in NYC to own onboarding and grow scalable processes as the team expands.

You'll coordinate university program onboarding, track timelines, maintain account health, and build the systems that keep our growing customer base aligned. The role sits at the heart of customer success, onboarding, and internal operations, with high visibility to the founding team.

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