Visitor Services Associate; Part-Time

Position:

Visitor Services Associate (Part-Time)

New York, NY

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Visitor Services Associate (Part-Time)

Visitor Services

Vice President of Visitor Services

The New York Historical is seeking part-time Visitor Services Associates for its Visitor Services department. Visitor Services Associates staff New York Historical’s admissions and membership desk, coat check, auditorium, switchboard and call center in addition to other related tasks. Candidates must be available to work at least one weekend day per week plus availability to work on holidays when the museum is open to the public.

This role is covered by a collective bargaining agreement between New York Historical and Local 2110, UAW.

• Sells museum admissions and memberships to visitors;
• Accurately maintains a cash drawer during their shift;
• Assists and answers questions from visitors;
• Helps explain and enforce health and safety procedures;
• Attends and operates the coat room;
• Processes visiting guests who have meetings with staff;
• Answers the main switchboard phone and accurately transfers calls;
• Distributes assistive listening devices and other exhibition aids related to ADA accessibility;
• Additional duties as requested.

• High School diploma or GED required;
  
  Associates or Bachelor’s degree in a related field is preferred;
• 1 year customer service/cashier experience, preferably in a museum/arts setting;
• High level of verbal communication skills;
• Ability to interact with customers, coworkers and vendors in a personable and engaging manner.

The physical demands described here are representative of those that must be met by an employee with or without accommodation, to successfully perform the essential functions of this job.

The employee may be required to stand or sit for extended periods of time and lift objects over their head.

Salary: $23.75/hour

The New York Historical is an Equal Opportunity Employer.