More jobs:
Pet Care Client Advocate — Compassionate
Job in
Latham, Albany County, New York, 12110, USA
Listed on 2026-09-09
Listing for:
Upstate Veterinary Specialties
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: Latham
Upstate Veterinary Specialties in New York's Capital District seeks a Client Advocate to support pet owners and clinical teams during critical moments of care. You will serve as the primary contact for owners, share updates, and help navigate the hospital environment with empathy and professionalism.
The role emphasizes clear communication, emotional support during difficult conversations, and collaboration with ER and ICU staff to ensure smooth patient flow.
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