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Customer Success Lead - AI-Driven & Impact

Job in New York, New York County, New York, 10261, USA
Listing for: Pure Interactive Entertainment, Inc
Full Time position
Listed on 2026-09-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead - AI-Driven Growth & Impact
Location: New York

Pure Interactive Entertainment, Inc in New York, NY is seeking a Customer Success Manager to build and lead a fast-scaling support function. This full-time role emphasizes quick, thoughtful responses across email, chat, and community channels.

You will identify recurring problems, collaborate with product and engineering to drive fixes, and use AI tools to speed up routine tasks while maintaining high-quality service.

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