Collections​/Customer Service Clerk

Collections/Customer Service Clerk

Location:

US-NY-Calverton

Job

Type:
Full Time - Regular

Category:
Accounting / Finance

Address: 250 David Court Calverton NY 11933

For compliance purposes for NYS transparency, the expected salary range is $20.00 - $25.00. Compensation will be based on experience and other factors permitted by law.

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management.
• Participation in philanthropic activities in the community.
• Professional Development | On-site & virtual training
• Stability from our long history of success and growth.
• Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
• The opportunity to grow your career and move up the ladder!

• Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
• Make outbound collection calls, emails or faxes
• Mail/email or fax credit memos, invoices, statements and collection letters
• Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
• Account reconciliation

• Effective decision making
• Strong attention to detail
• Highly self-motivated with excellent organizational and communication skills and phone etiquette.
• Ability to work both independently and as a team player, record accurate and detailed notes
• Assist with various A/R functions as needed including handling returned checks
• Navigate through multiple software and proficient in Microsoft Office
• Foster a professional rapport with customers
• Previous collection experience preferred.

EOE Employer including disability and veterans.