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Recovery Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Finance & Banking
Job Description & How to Apply Below
- Collect severely delinquent student loans in order to protect Nelnet assets
- Initiate manual outbound collection attempts
- Initiate a small percentage of incoming calls
- Perform skip-tracing activities to locate borrowers
- Contact borrowers via telephone, mail, and email to establish payment arrangements
- Update demographic and additional information on borrower accounts
- High school degree or equivalent required
- 2 year customer service, collection and general work experience preferred
- Customer focused
- Analytical skills
- Strong oral communication skills
- Listening comprehension, reading comprehension
- Intermediate math
- Attention to detail
- Customer service orientation
- PC skills
- 10 key proficient
Demonstrates strong customer service orientation and analytical skills to effectively collect delinquent student loans. Proficient in communication and detail-oriented tasks to establish payment arrangements and update borrower information.
Highest-signal resume keywords- Customer Service Orientation
- Analytical Skills
- Strong Oral Communication Skills
- Attention to Detail
- 10 Key Proficient
- Skip-Tracing Activities
- Payment Arrangements
- PC Skills
- Intermediate Math
- Listening Comprehension
- Reading Comprehension
- High School Degree or Equivalent
- Delinquent Student Loans
- Outbound Collection Attempts
- Borrower Accounts
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