Customer Service Assistant
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-18
Listing for:
ELEVANCE NYC
Full Time
position Listed on 2026-09-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Customer Service Representative
Location: Manhattan, NY (On-Site) NO REMOTE
We are seeking a Customer Service Representative to join our team in Manhattan!
In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier.
Responsibilities- Assist customers with inquiries and product/service details.
- Handle customer complaints and provide effective solutions.
- Maintain detailed and up-to-date customer records.
- Work closely with other departments to escalatie issues when necessary.
- Participate in ongoing training and improvement initiatives.
- Strong communication and interpersonal skills.
- Problem-solving mindset with the ability to think on your feet.
- Ability to handle stressful situations with professionalism.
- Detail-oriented and organized.
- Prior experience in customer service is a plus but not required.
Referrals increase your chances of interviewing at ELEVANCE NYC by 2x.
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