Founding Customer Success Lead: Build Function
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Success Management
Location: New York
Zipliens seeks a founding Customer Success Manager to build and lead the CS function for a new business line. You will own the full customer lifecycle from sales handoff through onboarding, adoption, renewals, and advocacy, shaping processes that scale with the company.
You should thrive in ambiguity and startup settings, creating scalable systems from scratch while serving early customers and aligning with Product, Sales, Marketing, and Leadership.
We invite applications for the Founding Customer Success Lead:
Build the Function position located in United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
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