Customer Success & Retention Specialist
Listed on 2026-09-27
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, Spanish Customer Service
Hidden Jobs is seeking a customer-facing role spanning day-to-day support, proactive customer success outreach, and retention conversations. You will help small business customers maximize value from a website and subscription service while handling sensitive situations like cancellations and downgrades.
Candidates must be based in Latin America and work Monday to Friday, 9am to 6pm Central time, plus one weekend per month.
Step into the Customer Success & Retention Specialist role at Hidden Jobs in United States and grow with us.
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We would love to welcome a new Customer Success & Retention Specialist to our group in United States.
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