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K-12 SaaS Customer Success Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Incident IQ, LLC
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: New York

Incident IQ is seeking a Customer Success Manager to drive renewals, onboarding, and proactive account management for K-12 customers. You will lead training, foster strong relationships, and use data to improve product adoption and satisfaction.

You will partner with Support, Sales, Product, and Engineering to ensure seamless onboarding, ongoing success, and renewal growth while traveling up to 10% in the United States.

This is a genuine opening to take on the K-12 SaaS Customer Success Leader role at Incident IQ, LLC.

Join us at Incident IQ, LLC as our next K-12 SaaS Customer Success Leader in United States.

We are currently recruiting a K-12 SaaS Customer Success Leader for our team in United States.

This is a strong opportunity to take on the K-12 SaaS Customer Success Leader role at Incident IQ, LLC.

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