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E‑commerce Customer Experience Specialist; Chat

Job in New York, New York County, New York, 10261, USA
Listing for: Intrepid Asia
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce
  • Marketing / Advertising / PR
    Ecommerce
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: E‑commerce Customer Experience Specialist (Chat)
Location: New York

Intrepid Asia is seeking a Customer Experience Representative to support managed shops by answering buyer inquiries through chat across ecommerce platforms. You will handle conversations professionally, clearly, and concisely to provide real-time help and solutions.

As a front-line member, you will collaborate with Vendor Acquisition, Key Account Management, Marketing, Production and Fulfillment to keep store information, products, services and promotions up to date for first-class buyer

Are you ready to take on the E‑commerce Customer Experience Specialist (Chat) role at Intrepid Asia?

The position is based in United States.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 40.000 - 60.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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