Director of Customer Experience & Dispatch Operations
Listed on 2026-10-02
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Customer Service/HelpDesk
Client Relationship Management, Emergency Crisis Mgmt / Disaster Relief -
Management
Client Relationship Management, Emergency Crisis Mgmt / Disaster Relief
Smart Care is seeking a Director of Customer Support to lead the centralized Customer Operations organization, spanning Customer Service, Dispatch, Workforce Management, Quality Assurance, and Escalations. This executive will drive a world-class customer experience and operational excellence across all customer interactions within the US.
The role reports to the VP – Field Support and oversees onshore and offshore teams, guiding strategy, process improvement, and data-driven decision-making to
The Director of Customer Experience & Dispatch Operations role at Smart Care Equipment Solutions is now open for applications in United States.
Our organisation is growing, and we are hiring a Director of Customer Experience & Dispatch Operations in United States.
This Full Time position is for the Director of Customer Experience & Dispatch Operations role at Smart Care Equipment Solutions.
We are seeking a motivated Director of Customer Experience & Dispatch Operations to join Smart Care Equipment Solutions in United States.
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