Retirement Plan Client Success Lead
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Gusto, a leading fintech payroll company, is seeking a Client Relationship Manager to partner with B2B plan sponsors, handling inquiries and driving retention with consultative service.
The role sits at the intersection of customer experience and product feedback, collaborating with Sales, Product, Engineering, and Operations to deliver measurable outcomes and superior client satisfaction via thoughtful, analytics-driven approaches.
We invite applications for the Retirement Plan Client Success Lead position located in New York, NY, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Retirement Plan Client Success Lead role in the description above.
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