Gym Front Desk Supervisor - Member Experience Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
New York Sports Club is seeking a Front Desk Supervisor to ensure a welcoming member experience during opening and closing hours. You will lead Service & Sales Representatives, support retention efforts, and assist with AR collections while maintaining high service standards.
The role requires 2–3 years of customer service, at least 1 year in a supervisory capacity, and AED/CPR certification. Candidates must be ready to learn the club's POS, timekeeping, and membership systems and work a
We would love to welcome a new Gym Front Desk Supervisor - Member Experience Leader to our organisation in New York, NY, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
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