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Customer Success Lead — Enterprise Trial Programs

Job in New York, New York County, New York, 10261, USA
Listing for: Bria AI
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Bria AI in New York seeks its first dedicated Customer Success Manager for Bria Create to own the launch-cohort experience. You will oversee activation, adoption, and expansion across trial customers, coordinating with Product, Support, and Sales to drive value within the 90-day window.

This high-visibility role demands rigorous cadence, written success plans, and a scalable CS motion as Bria Create scales. You’ll report to leadership and influence roadmap through structured feedback from trials.

As a Customer Success Lead — Enterprise Trial Programs, you will play an important part at Bria AI in New York, NY, United States.

Our team is growing, and we are hiring a Customer Success Lead — Enterprise Trial Programs in New York, NY, United States.

This role is for the Customer Success Lead — Enterprise Trial Programs role at Bria AI.

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