Strategic Customer Success & Training Lead Media
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Technical Support
Location: New York
Thomson Reuters is looking for a Customer Success Manager to train and onboard media clients, driving adoption with personalized sessions and webinars. You will analyze usage data, prepare consumption insights, and support renewals for strategic accounts while collaborating with Sales, Support, and Marketing to highlight customer stories.
Ideal candidates have 5+ years in customer success or training within media/B2B tech, excellent communication, and a proactive, organized approach to managing
This is a genuine position to take on the Strategic Customer Success & Training Lead for Media role at Thomson Reuters.
As a Strategic Customer Success & Training Lead for Media, you will play an important part at Thomson Reuters in New York, NY, United States.
We invite applications for the Strategic Customer Success & Training Lead for Media position located in New York, NY, United States.
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