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Wholesale Ops & Customer Experience Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Afform (Parallelle)
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: New York

AFFORM is seeking a Wholesale Operations & Customer Experience Coordinator in New York to manage day-to-day wholesale order coordination from PO review through delivery and to provide post-purchase support to consumers. You’ll work with Revenue, Sales, Production, and 3PL to ensure timely, accurate order movement and strong customer service.

We value organization, attention to detail, and proactive problem-solving, with clear brand-aligned communications.

We would love to welcome a new Wholesale Ops & Customer Experience Lead to our team in New York, NY, United States.

Learn more about the Wholesale Ops & Customer Experience Lead role in the description above.

We appreciate your interest in this position.

Join Afform (Parallelle) and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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