Senior Customer Success Manager - Enterprise & Mid-Market
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
Terial is seeking a Senior Customer Success Manager to own the post-sale journey for Mid-Market and Enterprise roofers and contractors in a high-impact, hands-on role. You will guide onboarding, implementation, and ongoing account management, while driving renewals and expansion revenue with senior executives.
You will work with cross-functional teams, travel up to 20% for key onboarding and Q engagements, and report to the Head of Customer Success alongside the CEO.
This opening is for the Senior Customer Success Manager - Enterprise & Mid-Market role at Terial.
The position is based in New York, NY, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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