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Founding Customer Success Manager – AI Law Firms

Job in New York, New York County, New York, 10261, USA
Listing for: PointOne
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Founding Customer Success Manager – AI for Law Firms
Location: New York

Point One is seeking its first Customer Success Manager to join the founding team in New York. You will be the primary contact for law firm customers, help build the foundations of the customer success function, and drive engagement and satisfaction.

The ideal candidate has 0-3 years of experience in a customer-facing role, excellent communication skills, and is excited to work in-person at a fast-paced startup. This position offers competitive equity and comprehensive benefits.

We would love to welcome a new Founding Customer Success Manager – AI for Law Firms to our organisation in New York, NY, United States.

We are seeking a motivated Founding Customer Success Manager – AI for Law Firms to join Point One in New York, NY, United States.

Consider building your career as a Founding Customer Success Manager – AI for Law Firms at Point One.

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