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Senior Customer Success Lead - SMB & Healthcare

Job in New York, New York County, New York, 10261, USA
Listing for: Nitra
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead - SMB & Healthcare Growth
Location: New York

Nitra is seeking a Customer Success Lead to guide a team focused on enhancing customer retention and utilization across our innovative fintech, marketplace, and AI products. This important role will be crucial in our growth as we expand our presence in the healthcare market.

The ideal candidate should possess over 7 years of experience in customer success and leadership, particularly within technology companies experiencing rapid growth. A strong ability to coach and lead teams effectively in a fast-paced environment is necessary to ensure customer satisfaction and success.

This opportunity is for the Senior Customer Success Lead - SMB & Healthcare Growth role at Nitra.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Lead - SMB & Healthcare Growth role in the description above.

Position Requirements
10+ Years work experience
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