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Onsite Customer Experience Lead - Coaching & Escalations

Job in Latham, Albany County, New York, 12110, USA
Listing for: Conduent
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 28000 USD Yearly USD 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Latham

Conduent is hiring a Customer Experience Associate III to support customers onsite in Latham, NY. The role involves guiding associates, handling inquiries, and resolving escalations with accuracy and compliance.

You will contribute to team performance while working with supervisors on daily operations. The position offers full-time hours, a competitive hourly rate, and comprehensive benefits from day one, plus paid training, PTO, holidays, and opportunities for career growth in a supportive,

The Onsite Customer Experience Lead
- Coaching & Escalations role at Conduent is now open for applications in Latham, NY, United States.

The advertised compensation is 25.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Onsite Customer Experience Lead
- Coaching & Escalations role in the description above.

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