Customer Success Manager — SaaS
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support -
Business
Customer Success Management, Client Relationship Management
Location: New York
Merge Labs is seeking a Customer Success Manager to help scale a growing software platform. You will own post-sale success from onboarding through renewal, working with sales and professional services to ensure customers achieve their desired outcomes.
The ideal candidate has 3+ years in customer success or account management for software products, a passion for customer advocacy, and the ability to operate with autonomy in a fast-moving startup.
This is a strong role to take on the Customer Success Manager — SaaS Growth & Renewals role at Merge Labs.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 110..
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).