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Onsite Senior Fintech Customer Success Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Social Leverage LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 100000 - 135000 USD Yearly USD 100000.00 135000.00 YEAR
Job Description & How to Apply Below
Location: New York

Social Leverage LLC is seeking an entry-level Customer Success team member in New York, NY. You will play a critical role in ensuring clients feel supported, managing relationships, and improving customer experience. Key responsibilities include building trust, improving NPS scores, and addressing at-risk accounts.

Ideal candidates will have FINRA licenses and 4-7 years of experience in fintech/wealth tech. Proficiency in Microsoft Office and customer service skills are essential. The position offers a salary range of USD 100k-135k per year and requires on-site work at either NYC or SF locations.

Step into the Onsite Senior Fintech Customer Success Lead role at Social Leverage LLC in New York, NY, United States and grow with us.

We are currently recruiting a Onsite Senior Fintech Customer Success Lead for our team in New York, NY, United States.

Position Requirements
10+ Years work experience
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