AI-Powered Customer Experience Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Basis is seeking a customer experience professional to own end-to-end support for our AI-enabled platform used by top accounting firms. You’ll manage inquiries across Slack, email and chat, turning answers into playbooks and agent documentation for scalable support.
You’ll build product expertise, analyze ticket trends, and partner with the product team to improve customer journeys. This in-office NYC role rewards strong communication and attention to detail.
This role, AI-Powered Customer Experience Specialist at Better Tomorrow Ventures, could be your next move.
We would love to welcome a new AI-Powered Customer Experience Specialist to our team in New York, NY, United States.
For the AI-Powered Customer Experience Specialist position at Better Tomorrow Ventures, we are reviewing applications now.
Step into the AI-Powered Customer Experience Specialist role at Better Tomorrow Ventures in New York, NY, United States and grow with us.
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