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Mid-Market SaaS Customer Success Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Ivo Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: New York

Ivo Inc. is seeking a skilled Mid Market Customer Success Manager to own a growing portfolio of mid-market accounts in our SaaS business.

You will drive onboarding, adoption, renewals, and value realization at scale, balancing a higher volume of accounts than enterprise teams while maintaining high customer satisfaction. You will lead scalable onboarding, provide product demonstrations, resolve issues quickly, and partner with cross-functional teams to drive renewals and upsell opportunities.

This position is for the Mid-Market SaaS Customer Success Leader role at Ivo Inc.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Mid-Market SaaS Customer Success Leader role in the description above.

We appreciate your interest in this position.

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