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Customer Onboarding Lead — Drive Adoption & Impact

Job in New York, New York County, New York, 10261, USA
Listing for: Smartly
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our Onboarding team. You will guide newly-signed customers through onboarding, ensuring a seamless transition to the Smartly platform.

You'll train clients on the platform, demonstrate reporting views, set up automations with feeds, tailor journeys, and coordinate with Sales and Customer Success to deliver on all promises.

Our group is growing, and we are hiring a Customer Onboarding Lead — Drive Adoption & Impact in New York, NY, United States.

This role, Customer Onboarding Lead — Drive Adoption & Impact at Smartly, could be your next career step.

Are you ready to take on the Customer Onboarding Lead — Drive Adoption & Impact role at Smartly?

We would love to welcome a new Customer Onboarding Lead — Drive Adoption & Impact to our group in New York, NY, United States.

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