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Senior Customer Success Lead — US Accounts, Hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: Economist Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 94000 USD Yearly USD 70000.00 94000.00 YEAR
Job Description & How to Apply Below
Location: New York

The Economist Group in the United States is seeking a Customer Success Specialist to support the US client base and ensure customers derive value from EIU’s solutions. You will manage a portfolio across the customer lifecycle, working with Account Managers to drive renewals and engagement.

Reporting to the Global Head of Customer Success, you will monitor account health, partner with internal teams, and deliver initiatives to strengthen client relationships across Europe and beyond.

Step into the Senior Customer Success Lead — US Accounts, Hybrid role at Economist Group in New York, NY, United States and grow with us.

The Senior Customer Success Lead — US Accounts, Hybrid role at Economist Group is now open for applications in New York, NY, United States.

Join us at Economist Group as our next Senior Customer Success Lead — US Accounts, Hybrid in New York, NY, United States.

Position Requirements
10+ Years work experience
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