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Senior Customer Success Manager: Client Impact & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Catchafire, Inc
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Location: New York

Catchafire, Inc. is seeking a Sr. Customer Success Manager to drive strong client relationships and serve as a trusted product expert across a diverse portfolio.

You will leverage data analysis to inform how we help nonprofits maximize impact and ensure clients receive the resources they need. As a senior member of the team, you will collaborate with product, sales, and support to expand value, improve adoption, and deliver measurable outcomes for our nonprofit and governmental partners.

For the Senior Customer Success Manager:
Client Impact & Growth position at Catchafire, Inc, we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Manager:
Client Impact & Growth role in the description above.

Position Requirements
10+ Years work experience
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