Senior Customer Success Manager – US Accounts
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: New York
The Economist Group is seeking a Customer Success Specialist for its US-based client base. You will manage accounts through the lifecycle, focusing on retention, renewals and engagement, while collaborating with Account Managers on high-value customers.
You will monitor health metrics, lead onboarding and deliver targeted initiatives. This hybrid role includes working across global teams, driving value for clients in a fast-paced environment and contributing to product feedback and client
The Senior Customer Success Manager – US Accounts & Renewals role at Economist-Group- is now open for applications in New York, NY, United States.
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